Love/hate mail
We get a lot of emails in response to our actions. Some of these are positive and encouraging which inflates our egos greatly, while other emails are angry or downright mean...which inflates our egos greatly. Below are a few of our favorites. These are actual, unedited quotes.
From Renters
thanks for looking out for people - Scott H.
It is really good to know an organization such as yours is looking out for the renter! - Susan L.
GREAT INFO!!! NOW I CAN FILE A CIVIL CASE AND GET MY MONEY BACK!!! - William C.
It is really good to know an organization such as yours is looking out for the renter! - Susan L.
GREAT INFO!!! NOW I CAN FILE A CIVIL CASE AND GET MY MONEY BACK!!! - William C.
From Landlords
I am sincerely glad that your vigilance on these issues is as great as it is. It gave us an opportunity to reinforce the issue and I am sure we will not cross your radar screen again!!! - Richard C.
Thank you for letting us know that our rental posting is illegal. We had no idea! Thank you! - Jorge L.
Our excellent reputation is the result of a commitment on the part of each affiliate to provide the finest in professional real estate services. In those regards, your willingness to communicate your concerns to us is not only appreciated, but is extremely important to our organization. - Barbara A.
After consulting with our Tenant Landlord counsel, we have suspended all non-refundable deposit activity. The affected property/tenants...will be contacted to have any funds collected applied as a rent credit to their account. - Debra C.
Thank you for letting us know that our rental posting is illegal. We had no idea! Thank you! - Jorge L.
Our excellent reputation is the result of a commitment on the part of each affiliate to provide the finest in professional real estate services. In those regards, your willingness to communicate your concerns to us is not only appreciated, but is extremely important to our organization. - Barbara A.
After consulting with our Tenant Landlord counsel, we have suspended all non-refundable deposit activity. The affected property/tenants...will be contacted to have any funds collected applied as a rent credit to their account. - Debra C.
The Hall Of Fame
Bronze Medal
I have not ever entered into a lease where a non-refundable security deposit is discussed ever. Anyway to appease you I have edited the ad so it doesn't say non-refundable. - John R.
Silver Medal
...last I knew the America we live in still gives me the freedom of speech don't most of liberties are quickly being stripped away. - Rebecca Y.
(we don't even know what this one means!)
Gold Medal
Amd if fact signed a lease agreement agree to the terms of a non refurndable deposit that would be between me and my renters not citizens housing activst who apparantly have nothing better to do with their time but harrass people over stupid stuff. - Maria A.